IT Support Services
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Our IT Support saves you money, keep your technology safe,
and increase employee productivity.
The world is heavily dependent on IT and fast networks to get anything done and there are barely any exceptions to this. It can be your media company, a holding in the healthcare sector, even a sports management firm. All these sectors – and thousands more – depend on good IT support services for their day-to-day work. This type of technical help is essential to get anything done in a professional (or even personal) setting.
Providing IT support services from within your company – through an in-house department – can seem like a great idea but the emerging trend (and rightly so) is outsourcing IT support to firms that specialize in this field. Choosing the right firm when you are looking to outsource IT support can be a little confusing because of the number of options in front of you. However, the most important part of choosing one is finding out what IT support services are provided by the company.
There are some features that set Intellicomp apart from most other service providers when it comes to IT support. To get a better understanding of this, let’s look at the services we provide, and how they can help in making your life so much easier.
Services Offered by Intellicomp
There are many different types of IT support services that companies offer. Some services can be limited to a time during which it will be applicable and for others you need to pick the specific material that you need. The final type is managed services, which we offer here at Intellicomp. These are more comprehensive and will allow you greater coverage than the other types.
Every business is unique. Similarly, the needs and requirements of each are also different. It is difficult to choose the right updates and programs that suit your needs, especially when you are strapped for time. Similarly, most people do not have an in-depth knowledge of the IT industry, which keeps them from making an informed decision. To help in such situations, our experts will help you out through consultations about your IT support, providing you with the best way forward.
IT Support and Maintenance
The IT support that you choose should give you undivided attention at whatever time need. We at Intellicomp will be available to help you at any time of the day or night. Most issues can be solved without even visiting your offices physically, but if the need arises, there will be a professional sent the same day. Everything is right in front of you – no hidden costs!
Dealing with vendors and maintaining connections with them can be stressful. They take away a lot of your time, which could have otherwise been spent doing something more important. In order to alleviate this burden, our professionals will take over the task of managing these vendors from you and act as mediators.
Finally, the unique part of our services is the co-management option. If you want to keep your in-house IT department but need backup in case of emergencies, you can avail this option. They will be allowed to handle all the regular tasks like software updates, backups, or troubleshooting, but have the backing of our professionals with 24/7 support at a lower cost!
If you are wondering whether it really makes sense to hire our services, fret not. We have compiled a list of benefits that you can accrue by choosing us:
- Reduced overall costs
- Faster and more stable IT systems
- Protection of data
- Best support to lighten your burden
- Time to focus on more pressing issues
IT support services are an integral part of any IT support package. It deepens the relationship between the client and the service provider. Sadly, a number of service providers are moving away from IT support services because of inconvenience. There is nothing more unfortunate as that. We at Intellicomp Technologies believe in giving you the best services for IT support and formulate our packages keeping your convenience in mind. Not only will our services help in reducing your overall costs, they will also help in simplifying the structure of your organization. Quick IT support and superior services are the only way forward to succeed in any field.[/mk_icon_box2]
IntelliComp’s service and employees are excellent, friendly, knowledgeable, consistent, and efficient and the VNA is happy to be working with them. From IT support to the purchase and installation of our new phone system they have been there for us. Their understanding of and expertise in the IT and telecommunications field is impressive and they are driven to resolve all of our company’s needs. Thanks to everyone at IntelliComp and we look forward to working with you on future projects.
When our IT person left our company, I was afraid everything would fall apart. Choosing IntelliComp was like hiring an IT department. Our experience has been great. They are responsive, professional, and very good at what they do. Things are running better than ever.