Business IT Support

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There is a common misconception that small or medium-sized businesses do not require high-quality IT support. The threat of cyber criminals is easily overlooked because of the myth that they only target bigger corporations. This is as far from the truth as possible. If your employees are using smartphones, laptops or desktops at work, you can find yourself at the receiving end of cyber crime. By not investing in proper business IT support, you are taking a serious risk of data loss.

Choosing the right kind of IT support can be confusing but to help you work through this, we have discussed the essential services that any IT support provider should be able to cater to.

Do All Businesses Need IT Support?

Yes, all businesses – large and small – need IT support to function smoothly and protect their data. There are a number of reasons for this. Firstly, your servers and networks need to be up and running at all times for tasks to be completed on time. IT support monitors these at all times, getting to work if any glitch is observed. Your information needs to be protected and in compliance with government statutes, especially when you operate in more sensitive industries like healthcare. This level of protection needs to be assured by the IT support.

Not all companies can afford to have their own IT departments to take care of network and data issues. In such cases, you best option is to outsource the job to specialized companies – like ours – that have years of experience in the field of business IT support.

Services Offered by Intellicomp Technologies

Intellicomp offers a wide variety of services that will not just allow for a smoother functioning of your IT infrastructure, but also help you weather any technical storm that comes your way. Some of our most popular services are discussed below.

Intellicloud

The world is slowly getting over the need of physical servers and moving everything to the “cloud”. By choosing our complete cloud service Intellicloud, you will be able to let go of all the hardware, software or IT issues that plague your workplace. Instead, we will securely upload your data onto the cloud, from where you and your employees can access it at any time and from any place.

Intellicare Manages Services

Glitches in your network can be really frustrating and even lead to loss of revenue in some extreme cases. If you want to avoid that and outsource your IT support to experienced professionals, you can opt for our managed services. With features like consulting services, vendor management and constant 24/7 support, this can be the answer to all your problems – at an attractive monthly rate!

Business Continuity

As a business owner, it is crucial to always have a backup plan. On many occasions – either because of lack of expertise or time – this factor can be ignored, leading to a disastrous situation if your systems crash or you are faced by a natural disaster. We will assess the condition of your systems and formulate strategies that will allow you to have backups of all your important information. In addition to this, our support team will get your systems back up and running in a matter of minutes!

Healthcare IT Support

If you run a business in the healthcare industry, you have a lot more things to worry about, for example, compliance with HIPAA (Health Insurance Portability and Accountability Act). Our specialized healthcare IT infrastructure lays emphasis on privacy and compliance, also allowing for quicker claim filing and reduced costs.

Co-Managed IT

Many business owners feel more secure by having their own IT departments take care of their networks. Over time, however, there is a high chance of your in-house IT support getting buried under more and more work. To remedy such situations, we offer the option of co-managed IT. While the reins remain in the hands of your own IT department, we will aid and assist them in the more complicated problems, at a reduced cost!

Telephone Systems and Services

A popular trend amongst businesses today is to use their high speed internet in conjunction with their telephone systems. To enable this, we provide you with Voice over Internet Protocol (VoIP) services that can be customized according to your needs.

With our wide range of services, Intellicomp Technologies can be the answer to all your business IT support requirements.

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  • IntelliComp’s service and employees are excellent, friendly, knowledgeable, consistent, and efficient and the VNA is happy to be working with them. From IT support to the purchase and installation of our new phone system they have been there for us. Their understanding of and expertise in the IT and telecommunications field is impressive and they are driven to resolve all of our company’s needs. Thanks to everyone at IntelliComp and we look forward to working with you on future projects.

    Ari Krupp VNA Home Health of Maryland
  • When our IT person left our company, I was afraid everything would fall apart. Choosing IntelliComp was like hiring an IT department. Our experience has been great. They are responsive, professional, and very good at what they do. Things are running better than ever.

    John Kelly Gianni Food Concepts Inc.

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