Government IT Services
Our Government IT Services prevent downtime and loss of revenue
Relieve company stress and boost productivity with Government IT Services
Featured Technology Partners
Our Government IT Services save you money, keep your technology safe,
and increase employee productivity.
Federal and state government agencies handle a lot of sensitive and personal information. They build strategies using this data to provide a host services that are often crucial to the citizens living in the state or the country as a whole. The information technology infrastructure needs to be carefully designed to ensure the security of this data and it needs to be leveraged to offer maximum benefits.
We at Intellicomp Technologies have a number of years of experience in providing managed government IT services as well as IT consulting. We employ a scientific approach to designing the ideal IT system for each government agency. Our technical team begins by conducting a thorough technology assessment, which includes a Needs Analysis to determine the specific requirements of a particular agency and a Cost Savings Analysis to ensure that a disproportionate portion of your budget isn’t diverted towards the IT infrastructure and system. Once this assessment is completed, we provide a detailed recommendation regarding both current and future IT service requirements.
Our Managed Services
Our Managed Services package provides four key services.
IT Consulting and vCIO
We understand that managing resources optimally is of utmost importance to government agencies. In this regard, identifying the various software programs and updates that will best aid the core work can be challenging. Dedicating a part of the resources to determine if the current IT solution is proving to be effective or not can be difficult as well. This is where our consultants can step in. We will analyse your current and future needs and tailor the best solution to meet all of your IT needs. We will effectively operate as a virtual chief information officer (vCIO).
IT Support and Maintenance
Our years of experience has taught us that proactive maintenance and monitoring is the right way forward. This ensures that problems are nipped at the initial stage instead of allowing those niggling issues to turn into major headaches. Our IT support team is available 24×7 to deal with all technical issues. We first try to resolve the issue remotely and if that’s not possible our technicians visit onsite to take care of it. This support and maintenance is included in the flat fee you pay for the managed government IT services package.
Government agencies often need to deal with multiple third party vendors on a regular basis. The task of managing these communications, keeping track of the deliverables and at the same time focusing on the core tasks at hand can become difficult. Intellicomp can become the mediator between the agency and the vendors and the single point contact for all of them. This will free up time and resources to work on more important projects.
Do you want to retain the in-house IT team for troubleshooting, handling software updates and various other day-to-day tasks? You can do it without worries with our co-managed IT services. Our team of technicians will be on call whenever you need them. You will have IT support from our end available 24×7. We can handle all critical IT infrastructure maintenance and serve as advisers to the in-house team. As and when the workload becomes more than the in-house team can handle, we can step in to lend a hand. Plus, when a member of the in-house team is on vacation, we can fill in and the same holds true for night shifts.
Government agencies are often inundated with calls and employing the traditional landline-based system can really eat into your resources. This is where Voice over Internet Protocol (VoIP) has proved to be of immense help. A VoIP system will never crash due to the volume of calls. Plus, it’s a high-quality, low-cost solution that allows you to free up resources and time. VoIP is flexible and scalable as well. So, you can integrate email into it, make video calls and even turn a cell phone into the office phone, if required.
Intellicomp Technologies stands apart from the competition because of our technology partners, which includes the likes of Dell Certified Partners, Dell SonicWall, Microsoft Office 365, Vmware Partner, NetGear, Datto Authorized Partner, TierPoint and FortiGate. To learn more about our managed government IT services and set up a technology assessment, get in touch at (410) 484-7270.[/mk_icon_box2]
IntelliComp’s service and employees are excellent, friendly, knowledgeable, consistent, and efficient and the VNA is happy to be working with them. From IT support to the purchase and installation of our new phone system they have been there for us. Their understanding of and expertise in the IT and telecommunications field is impressive and they are driven to resolve all of our company’s needs. Thanks to everyone at IntelliComp and we look forward to working with you on future projects.
When our IT person left our company, I was afraid everything would fall apart. Choosing IntelliComp was like hiring an IT department. Our experience has been great. They are responsive, professional, and very good at what they do. Things are running better than ever.